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PRIVACY POLICY

Last Updated: February 5, 2025

1. Introduction D-onecash is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website and use our financial services. By accessing or using our services, you accept the practices described in this policy.

2. Information We Collect We collect different types of personal information, including:

a) Information provided by the user:

  • Full name

  • Email address

  • Phone number

  • Identification information (such as passport or driver’s license, if required by financial regulations)

  • Banking and payment information

b) Automatically collected information:

  • IP address

  • Browser and device type

  • Pages visited and browsing time

  • Location data (if enabled by the user)

c) Third-party information: We may receive information from third parties, such as identity verification providers, partner banks, and anti-fraud agencies, to ensure the security of our transactions.

3. Use of Information We use the collected information to:

  • Process remittance transactions.

  • Improve security and prevent fraud.

  • Comply with financial and legal regulations (such as the Bank Secrecy Act and the USA PATRIOT Act).

  • Provide customer support.

  • Send updates and communications regarding our services.

4. Sharing of Information We do not sell or rent your personal information. We may share data with:

  • Service Providers: Companies that help us operate the platform (payment processors, security providers, and data analytics).

  • Legal and Regulatory Entities: To comply with financial and regulatory laws.

  • Law Enforcement: When required by law or to prevent fraud and financial crimes.

5. Information Security We implement physical, electronic, and administrative security measures to protect user information. However, we cannot guarantee absolute security; therefore, we urge users to take precautions when sharing information online.

6. Data Retention We retain user information for as long as is necessary to comply with our legal and regulatory obligations, as well as to ensure the proper functioning of our services.

7. User Rights Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and correction: You may request a copy of your data and correct inaccurate information.

  • Deletion: You may request the deletion of your information, subject to legal obligations.

  • Restriction of processing: You may limit the use of your data in certain circumstances.

To exercise these rights, contact us at [support email].

8. Cookies and Similar Technologies We use cookies and similar technologies to improve the user experience. You can manage your preferences in your browser settings. For more details, please review our Cookie Policy.

9. International Data Transfers If you access our services from outside the U.S., your information may be transferred to and stored on servers located in the United States, subject to local privacy laws.

10. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and recommend reading their privacy policies.

11. Changes to this Policy We may update this Privacy Policy periodically. We will notify users of significant changes through our website or via email.

12. Contact If you have questions about this Privacy Policy, you can contact us at: 📧 contact@d-onecash.com