D-ONE CASH is a digital wallet that gives you a US dollar (USD) account to receive and send money, and to top up or withdraw funds to your bank account. Custody and financial processing are operated by Bridge.xyz, a regulated platform.
There are two ways to add funds:
In "Send", pick a contact or enter the recipient, type the amount and confirm. You will see the status of the operation in your activity history. Transfers are processed securely and may take a short while to confirm.
In "Withdraw", choose your destination bank account and the amount. Withdrawals are usually credited within 1 to 2 business days. Applicable fees are shown before you confirm.
For regulatory compliance (KYC/AML), you need to verify your identity once before using the financial features. The process asks for an official ID and a selfie, and usually takes a few minutes. We have a complete verification guide (KYC and KYB) with the step-by-step and the required documents. See our privacy policy (Spanish) on how this data is handled.
In the web app, go to Settings → Delete account. Before it can be completed you must withdraw your full balance, have no operations in progress and settle your subscription; then you confirm with a code sent to your email and a typed phrase. Deletion is permanent and irreversible, grants no refunds, and certain records are retained as required by law. See the full deletion guide (Spanish) and Section 25 of the Terms of use.
Yes. Your funds are under Bridge.xyz institutional custody. We encrypt data in transit and at rest, access is role-restricted, and you can protect the app with biometrics (Face ID / fingerprint) from Settings.
Write to us and we'll help:
[email protected] · Status
Write to us at [email protected]. We typically reply within 24–48 business hours. For billing or subscription matters, include the email you signed up with.