We believe in full transparency. Here you will find every fee we charge — no fine print, no hidden charges.
Our commitment: you will always see the exact fee for every operation before you confirm it. We never charge anything you haven't seen first.
| Item | Fee |
|---|---|
| Card top-upAdd funds with a debit or credit card | 0.50% |
| Bank transfer depositReceive funds into your account (Bre-B in Colombia: coming soon) | 0.50% |
| Sending moneyTransfer to another person or account | 0.40% |
| Withdrawal to a bank accountSend funds to your bank (off-ramp) | 0.40% |
| Currency conversionExchange between currencies (FX) — varies by plan | 0.65% – 0.80% |
| USDT surchargeAdded on top of the operation fee | +0.15% |
Currency conversion (FX) varies by plan — details below.
| Plan | USD ↔ EUR | USD ↔ MXN | USD ↔ BRL |
|---|---|---|---|
| Professional / Startup | 0.75% | 0.75% | 0.80% |
| Growth / Enterprise | 0.65% | 0.65% | 0.70% |
On-ramp (0.50%), off-ramp (0.40%) and the USDT surcharge (+0.15%) are the same on every plan; only FX changes. See the Pricing page.
Some operations on blockchain networks may carry a network fee ("gas") that varies with network congestion and is not set by D-ONE CASH. When it applies, we will show it to you before you confirm.
For operations involving currency conversion, the applied exchange rate will be clearly shown before you confirm the operation.
D-ONE CASH financial operations are processed through Bridge.xyz. Some fees may derive from the costs of its infrastructure. See also our Terms of use (Spanish).
Write to us at [email protected] and we will explain any charge in detail.