Fees
We believe in full transparency. Here you will find every fee we charge — no fine print, no hidden charges.
Our commitment: you will always see the exact fee for every operation before you confirm it. We never charge anything you haven't seen first.
Fee table
| Item | Fee |
|---|---|
| Card top-upWith a US-issued card; the fee is charged by the payment provider | No fee from us |
| USD depositReceive a transfer in dollars | 0.75% |
| EUR, GBP or MXN depositReceive a transfer in euros, pounds or Mexican pesos | 1.25% |
| BRL depositReceive a transfer in reais | 1.30% |
| COP depositReceive a transfer in Colombian pesos (Bre-B) | 1.50% |
| Sending moneyTransfer to another person, or to your own wallet | 0.40% |
| Withdrawal to a bank in the USSend funds to your bank in dollars (ACH) | 1.50% |
| Withdrawal to a bank in Europe or MexicoCurrency conversion included (SEPA · SPEI) | 1.90% |
| Withdrawal to a bank in ColombiaCurrency conversion included (Bre-B) | 2.10% |
| Withdrawal to a bank in the UK or BrazilThe rail is not enabled yet; the balance can be held in dollars or sent to a wallet | Coming soon |
The effective fee is always shown before you confirm each operation, and the deposit fee is shown alongside your account details before you share them with whoever is paying you.
"No fee from us" does not mean free. Card top-ups are processed by our card payment provider, which delivers the balance straight to your wallet: we take no part in that charge and add nothing on top. Whatever fee that provider applies is shown on its own screen before you confirm. It currently accepts US-issued cards; from other countries, the route is a bank transfer.
Withdrawals to a bank account have a 20 USD minimum amount. Below that you cannot withdraw to a bank. Above it you pay the fee in the table, with no surcharge: a 100 USD withdrawal to the US costs 1.50 USD. Sending to a wallet has no minimum.
Currency conversion is not charged separately. When you withdraw to a bank outside the US, the currency exchange is already included in the withdrawal fee: we only ever charge one fee per operation, and it is the one you see in the table.
Receiving your money costs you what it costs us. Deposit fees are exactly what our infrastructure provider charges us: there is no margin on them. The margin is in bank withdrawals, which is why it changes with the destination country.
Fees are the same on all four plans. What changes between plans is the monthly volume limit and the features, not the price per operation: see the Pricing page.
Network (blockchain) fees
Some operations on blockchain networks may carry a network fee ("gas") that varies with network congestion and is not set by D-ONE CASH. When it applies, we will show it to you before you confirm.
Exchange rate
For operations involving currency conversion, the applied exchange rate will be clearly shown before you confirm the operation.
Financial infrastructure — Bridge.xyz
D-ONE CASH financial operations are processed through Bridge.xyz. Some fees may derive from the costs of its infrastructure. See also our Terms of use.
Questions about a fee?
Write to us at [email protected] and we will explain any charge in detail.