Documentation

Welcome to
D-ONE CASH

Everything you need to use the platform: step-by-step guides to create and verify your account, move your money, and understand plans and fees.

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Quick start guide

From zero to your first transaction: create your account, verify it, add funds and send money.

Get started β†’
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Verification guide

Personal KYC and business KYB step by step: required documents and common pitfalls.

Read the guide β†’
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Help Center

Quick answers to the most frequently asked questions about using D-ONE CASH.

Browse FAQs β†’

Use your account

Everyday operations, explained step by step.

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Top up your balance

Add funds with a card or by bank transfer (including Bre-B in Colombia).

How it works β†’
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Send money

Remittances and transfers to another person or account, with the cost shown before you confirm.

How it works β†’
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Withdraw to your bank

Send your balance to your bank account. Usually settles within 1 to 2 business days.

How it works β†’
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USD account & stablecoins

Your virtual dollar account with real account numbers, plus USDC/USDT wallets on EVM networks.

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Plans & fees

Transparent pricing, no fine print.

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Plans

One catalog for individuals and businesses: Professional, Startup, Growth and Enterprise.

Compare plans β†’
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Fees

Full table: top-ups, transfers, withdrawals, currency conversion and network fees.

See the table β†’
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Credits Program

A benefit for Growth and Enterprise plans: earn credits that reduce your fees.

How it works β†’

For businesses

Payroll, treasury and your team in one panel.

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Business panel

Financial infrastructure for the modern company: bulk payments, payroll and roles.

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Business verification (KYB)

Document checklist and the step-by-step process to activate your company's panel.

Read the guide β†’

Can't find what you're looking for?

Write to us from your account email and we'll help:

[email protected] Β· Status


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